Privacy Policy

Measures we take when receiving personal information directly from customers

When receiving personal information directly from customers, a representative of our company shall notify the customer, in writing or using a similar method, of the following items and shall, in principle, receive the consent of the customer.

  • 1.
    That the customer has the voluntary decision as to provide their personal information
  • 2.
    The results affecting the customer in the event that the customer does not wish to provide their personal information and in cases in which the customer takes measures to delete or suspend the use of their personal information

Purpose of use of personal information

Personal information received from customers may be used for the following purposes.

  • 1.
    To provide information about the services available at the facilities of our company
  • 2.
    To provide customers with information via postal mail or e-mail, such as through pamphlets or questionnaires
  • 3.
    To deliver to customers, via postal mail or e-mail, documents required for the procedures related to the use of facilities of our company
  • 4.
    Responding to inquiries made on the homepage of our company

Provision of personal information to third parties

The company shall only provide personal information to third parties in the following cases.
Provided, however, that the company has received prior consent of the customer to provide their personal information to a third party.

  • 1.
    To introduce a catering company to customers who would like to use a catering company
    * The catering company in question is affiliated with our company.

About the acquisition and use of attribute information and behavior history that do not identify any individual

This website uses a program provided by an advertisement distribution company to conduct behavioral targeting advertising (a method of advertisement distribution in which advertisements are shown according to the user’s interests, as based on information such as their site browsing history) on specific sites.
In such cases, cookies are used to collect information about the sites the user has visited. (However, these cookies do not include any information that would specify or identify any specific individual.)
Advertisement distribution companies use cookies to show advertisements based on past access information of this website.
If you would like to disable such advertisements, you can disable use of the cookies by accessing the opt-out page of the advertisement distribution company.
If you have opted out, you may need to perform the opt-out procedures again if you have changed browsers, deleted your browser's cookies, or changed to a new computer.
Through the advertisement opt-out page, users can set whether or not to use Yahoo! and Google cookies. (Also, through the Network Advertising Initiative opt-out page, users can disable the use of cookies by third-party advertisement distribution companies.)
If a user has not opted out, cookies may be used by third-party advertisement distribution companies or advertisement networks, such as Yahoo! or Google.
Through the Network Advertising Initiative’s opt-out website, users can simultaneously disable some (but not all) cookies.
The URL of the opt-out page is as follows.

About cookies

Cookies are a method of temporarily saving, on a customer’s computer, information such as usage history of entered information that is communicated between the browser and a server when the customer needs a web page.

About cookies

Customers can select from the following settings for the sending and receiving of cookies: “Allow all cookies”, “Reject all cookies”, and “Notify user before receiving cookies”. The setting methods may differ by browser. For more information about your cookie settings, please refer to the “Help” menu of the browser you are using.

Safety management measures for personal information.

We make the following safety management efforts in our handling of the personal information of customers.

  • 1.
    Implementation of personnel-related safety management measures, such as regular education for our employees regarding the protection of personal information
  • 2.
    Implementation of technological safety management measures required for databases, etc.
  • 3.
    Implementation of physical safety management measures to protect against the loss, theft, etc. of personal information
  • 4.
    Implementation of organizational safety management measures such as by clarifying the responsibilities and authorities of employees

Regarding inquiry contact desk concerning personal information and disclosure of personal information

The company has established the following contact desk to receive and handle inquires, consultation, suspension of use, and complaints concerning personal information. If you would like to make a request such as for the disclosure of your personal information, please include written documentation that proves your identity with the application form provided by our company.

  • [Office processing fees]

  • (1)
    Notice of purpose of use of personal information: 1,000 yen/per notice
  • (2)
    Disclosure of personal information: 1,000 yen/per disclosure

Please make payments by postal money order.

[Inquiry contact desk]
  • TC Forum Corp
  • 〒160-0023 Tokyo, Shinjuku City, Nishishinjuku 7-2-4 Shinjuku Kifu Building 4F
  • Personal Information Management Officer: Chief Director of General Affairs and Human Resources
  • Tel: 03-5348-7915 Fax: 03-3367-1109
  • (Inquiry acceptance hours: Weekdays, 10:00 to 17:00)
  • Representative: President and Representative Director Yoichiro Terajima